business texting
Texting is expected. The carrier paperwork behind it isn't your job.
Business SMS is table stakes in 2026. What's not table stakes is someone handling the carrier registration that keeps your texts actually delivering.
Almost every provider will tell you "we support SMS." The harder, more useful claim is: we get business texting working and handle the carrier-registration process for you.
Carriers require registration (A2P 10DLC) before a business number can reliably send SMS. Skip it, or get it wrong, and messages silently stop delivering. That's the part Xennect manages.
works from anywhere
The same number your customers already text
Texting works from the business number customers already know, right from the softphone app on a desktop or laptop, not a separate app or a personal cell phone.
what's included
Texting that behaves like a real business line
Text From Your Business Number
Send and receive SMS/MMS from the same number customers already call, not a separate texting app or a personal cell phone.
Shared Team Lines
Let a whole team text from one shared business line, or keep texting tied to a specific person or department.
Confirmations & Reminders
Pair texting with call routing and AI Voice Agents to send appointment confirmations and follow-ups automatically.
carrier compliance
We handle the registration, not you
The underlying phone system is easier than it used to be. The surrounding telecom compliance rules are not. This is where a managed service earns its keep.
- File the A2P 10DLC campaign registration for your number
- Monitor registration status and catch issues before they block messages
- Handle the paperwork carriers require, so you're not the one decoding it
- Flag and fix a number that falls out of compliance
faq